ANSWER QUESTIONS

Frequently Asked Questions & Answers

What makes roasting with beech wood so unique?

Our coffees are roasted according to Venetian coffee roasting tradition with beech wood in drum roasters , in separate quantities of 60kg each .

Beechwood roasting creates a natural, dry heat and enhances the aromas in the beans. The result is less acid in the coffee, a soft and mild taste and more crema (coffee foam).

Since sustainability is very important to us, we use a CO2-neutral wood fire for roasting.

The costs of roasting with beech wood are about twice as high as roasting with electricity or gas, but the quality of the product is superior to all others.

Since sustainability is very important to us, we use a CO2-neutral wood-fired oven for roasting. The costs for roasting with beech wood are about twice as high as roasting with electricity or gas, but the quality of the product is superior to all others.

Roasting coffee with gas heaters results in a moist heat, whereas with electric heaters it results in a very dry heat. Wood produces a natural, dry heat . The main difference between wood and conventional gas and electric roasters is the quality of the wood heat and the roasting time .

While conventional roasters need about 15 to 18 minutes (industrial roasters at 900 degrees only 2 minutes), drum roasters with wood fire take up to 25 minutes .


The roasting process with beech wood takes up to 25 minutes

The moisture in the beech wood creates what is known as gentle heat, stopping the drying phase of the roasting process. This extends the entire roasting process, preserving the natural lipids inside and leaving significantly more natural oil in the beans themselves.

We roast our coffee in a family-run roastery in Northern Italy . Once or twice a month we bring the freshly roasted coffee beans in our warehouses to Vienna and Korneuburg .

Can I also buy your coffee locally?

A selection of our coffee specialties is available in the following stores in Vienna and Graz.

Fachl Wien
Alserstraße 43, 1080 Vienna

Holzkistl Center West
Weblinger Gürtel 25, 8054 Graz

Where can your coffee be tasted?

Our coffee specialties can currently be found in over 30 restaurants in Austria.

We also regularly operate pop-up stores, most recently in G3 - Gerasdorf , and are present at all trade fairs (including Kulinar Tulln ), as well as at selected events.

The best thing to do is to follow us on Instagram or subscribe to our free newsletter to always be up to date and receive discount codes.

How long does delivery take?

Our coffee specialties are ready for dispatch within a few hours and are usually delivered within 1-3 working days in Austria (3-5 working days in Germany).

On the individual product pages we also indicate the respective shipping time (coffee machines, etc.). You will also receive a tracking number from us for parcel tracking so that you can view the progress of your order at any time.

Gibt es ein Rezept für den perfekten Espresso?

Der perfekte Espresso zeichnet sich durch eine dichte, feinporige und farblich nussig-rostige Crema, ein intensives Aroma und eine ausgewogene Balance zwischen Säure, Süße und Bitterkeit aus. Er sollte vollmundig und kräftig im Geschmack sein, mit einer samtigen Textur und einem angenehmen, langanhaltenden Nachgeschmack. Die Extraktion erfolgt gleichmäßig, sodass alle Aromen optimal zur Geltung kommen.

So, oder so ähnlich könnte die Beschreibung zum 'perfekten Espresso' klingen. Wir haben dir einen gut gemeinten Leitfaden (für Siebträger) zusammengestellt ;)

What is a single origin coffee?

Single origin coffee is always made from the same variety of coffee beans grown in a specific region . This means that all the beans come from the same place and are processed and roasted at the same time .

With single origin coffee, the roaster has an influence on the taste and aromas depending on how he conducts the roasting process. However, the basic tenor of the variety of tastes and aromas is determined by the climate, the location and the nature of the terrain.

Our unique roasting process with beech wood extends the roasting process, preserving the natural lipids inside and enhancing the flavor immensely.

What does 'freshly roasted' mean?

We attach great importance to high-quality, aromatic and especially freshly roasted coffee .

Freshly roasted or 'freshly roasted ' means that the freshly roasted coffee beans are left to 'rest' for about 10-14 days after the gentle roasting process in the drum roaster (20-25 minutes).

During this time the coffee develops its full aromas .

We then deliver the coffee ‘freshly roasted’ .

How do I get discount codes?

Our current promotions and discount codes are published via our free newsletter and on our social media channels ( Instagram , Facebook ). It's best to subscribe to the newsletter and follow us on social media to receive exclusive deals and discount codes. You can also unsubscribe at any time.

Please note that discount codes cannot be combined with other discount codes, campaigns or promotions and have an expiration date.

Wie funktioniert das neue Kundenkonto?

Wir haben alle Kundenkonten auf das 'neue Kundenkonto' umgestellt.

Ab sofort benötigst du zum Einloggen kein eigenes Passwort mehr, du gibst bei der Anmeldung einfach deine Email Adresse an und bekommst automatisch eine Email mit einem Code zum Einloggen zugesandt. (Der Code ist für 15min gültig).

Diese Methode erleichtert den Zugriff und die Erstellung deines Kundenkonto und erhöht außerdem die Sicherheit.

In deinem Kundenkonto kannst du dein Profil bearbeiten, mehrere Adressen anlegen und verwalten, sowie alle deine bisherigen Bestellungen übersichtlich einsehen.

Solltest du noch kein Kundenkonto haben, wird mit dieser Methode automatisch ein Kundenkonto für dich erstellt, es ist also keine eigene Konto-Erstellung bzw. Registrierung mehr notwendig.

Do you offer B2B solutions?

Would you like to enjoy our coffee in the office or offer it in your catering business? Or are you still looking for a suitable coffee machine or coffee vending machine?

We have the right solution for your business!

Please contact us for a non-binding initial consultation via the B2B contact form or as follows:

T +43 664 99 700 685
E sales@kaffeestudio.at

We will contact you immediately.

Do you have any further questions?

Do you have any questions about your order?
Do you need help choosing?
Or do you have other concerns?


We are glad to help you.

Contact us via the contact form or as follows:

T +43 664 99 700 685 (Working days 9am-5pm)
E shop@kaffeestudio.at